Working With

Your Insurance Claim

A restoration company that knows what adjusters expect saves you weeks. VetDry documents from the first visit, speaks the adjuster's language, and tells you honestly where you stand.

Veteran-

Owned

Locally

Owned

Nearly

10 Years

Franchise-

Trained

Rapid

Emergency

Response

Insurance claim paperwork on a desk
INSURANCE CLAIMS

What should you do first

after water or fire damage?

01

Stop the Damage

Shut off the water, keep people away from the fire area. Most policies expect you to prevent further loss, and calling a mitigation company is part of that.

02

Open the Claim and Take Photos

Call your carrier and open the claim. Get the claim number and the adjuster's name. Photograph everything before it gets cleaned up. We will photograph it again, in more detail, when we arrive.

03

Do Not Throw Anything Away Yet

Wet carpet, damaged furniture, and burned contents are evidence of the loss. We document them before they leave.

FRANCHISE EXPERIENCE

Why does franchise experience

matter for your claim?

IICRC Certified

The VetDry team spent years inside a large national restoration franchise, documenting and scoping losses the way carriers expect them documented and scoped. That experience came with us. We also have established working relationships with local insurance professionals and adjusters. When the paperwork is right the first time, claims move. When it is not, they stall, and the homeowner is the one waiting.

We Document
IICRC Water Damage Restoration certification icon

Photos Before,

During, and After

We Document
IICRC Fire and Smoke Restoration certification icon

Moisture Readings

and a Daily Drying Log

We Document
IICRC Applied Structural Drying certification icon

Materials

Removed,

and Why

We Document
IICRC Mold Remediation certification icon

Every Piece of Equipment Placed

We Document
IICRC Odor Control certification icon

Scope and

Estimate

What will

VetDry not do?

We will not tell you what your policy covers, because we are not your carrier and guessing helps nobody. We will not pad a scope. We will not tell an adjuster something is wet when the meter says it is dry, and we will not tell you a structure is dry when it is not. Doing what is right for the property owner is a founding rule of this company, and it applies to the paperwork as much as the drying.